- Face masks or neck gaiters will be worn inside of a client's home.
- We use sanitizer prior to entering a client's home and wash our hands before leaving (and multiple times during the visit if needed).
- We will use client supplied wipes for surfaces we've touched, if provided.
- We maintain our 6 ft social distancing when meeting clients at consultations, if a client happens to be home during our visit,or if we see others while dog walking.
- We can reduce contact with surfaces in your home by having all pet sitting and cleaning supplies in one area, plus have a food and treat container designated for sitters only.
- We've converted to online payments to eliminate money handling by the pet sitters. Invoices are to be paid by credit card or Zelle payments.
- Consultations will be social distanced with all parties wearing masks. We will meet the pets, if possible, outside in the yard. Contracts and Vet Releases will be completed online.
- We ask if any household member is sick with Covid-19 symptoms, please let us know asap so we can cancel the dog walk. Our staff will also keep a close watch on our health and will not report to work with a fever or any possible symptom.
Advantages for your pet:
With a Professional Pet Sitter, your pet remains comfortable and safe at home. There is reduced stress for your pet in being in their familiar, cozy environment and following their customary routine and diet. By receiving care at home, the pet minimizes exposure to illnesses of other animals. Your pet receives pampering by a reliable professional using the games, play/walks, grooming methods and instructions you specify.
Advantages for you:
You have the peace of mind knowing that your pet is in capable, caring hands. Our Professional Pet Sitters keep you updated on your pet. We use a client portal to provide updates after visits with notations and pictures. We also use the portal as a way to keep your information up to date (along with your pet’s), schedule services, send confirmations and invoices. We also communicate by phone, text and email & answer our messages within 24 hours. Our clients are important to us! We are knowledgeable and have specialized training certificates in pet care and Pet First Aid/CPR. We are bonded, insured, and background checked. You can feel confident letting the care up to us!
- Does the pet sitter have the proper business license for your city or state? *
- Is the pet sitter insured and bonded?
- Can the pet sitter provide proof of clear criminal history?
- Does the pet sitter provide client references?
- Will the pet sitter use a pet sitting services agreement or contract?
- Is the pet sitter a PSI Certified Professional Pet Sitter and/or has he or she participated in pet care training, such as pet first aid?
- Is the pet sitter a member of a professional and educational association, such as Pet Sitters International?
Pawsitive Purfection Pet Sitting & Services, LLC can answer YES to all of the questions!
Pet Sitters International (PSI) is the world’s largest educational association for professional pet sitters. By joining PSI, pet sitters show a commitment to professional excellence, ongoing education and to providing the best care possible for clients and their pets.
*does not apply for the state of PA
Our company was founded with the goal of providing pet owners with peace of mind. Our Peace of Mind Blueprint documents our commitment to excellence in our field.
Pawsitive Purfection Pet Sitting & Services, LLC is a professional pet care service. Our clients know we are experienced, insured, bonded and care about what we do! We value continuing education, knowing it helps to make us an even greater asset to our clients.
2. Experience and Continuing Education
We look for pet-centered experience as one of the top qualities when hiring our sitters. We look at their personal pet ownership, volunteer experiences (shelters and rescues) and their work in professional organizations.
Our staff members are always updating their expertise in canine & feline knowledge by participating in e-learning with PET SIT PRO & FetchFind.com. We complete lessons through the use of videos, reading and quizzes. Topics include canine body language, aggression, safe handling and more!
Our staff is required to attend Pet First Aid/CPR training so we are prepared for any emergency situations that may occur. We also are proactive in recognizing when something may be a problem and acting on it before it becomes a bigger issue.
3. Top Notch Staff
We only hire dedicated pet professionals who want to offer excellent service for the long haul. Our staff is experienced, screened, and trained. All of our staff feel animals are their passion!
4. Technology and Communication
We use technology to quickly access pet information on-site, track our visits and provide a photo update to our clients. Our client portal provides convenience for scheduling services, shows a personal service calendar, and keeps all details for each client and pet. Communication is done within the portal, so sitters and clients have a record of conversations, all in one place. Clients will always know how their pet is doing!
To ensure the safety of the dogs in our care, Pawsitive Purfection offers one-on-one care only, so no group walks with other families’ dogs. We also do not take dogs to off-leash dog parks, for your own pet’s safety. We can’t guarantee the behavior of the other pets in attendance at the park.
6. Customized Services
We offer services to fit your needs since all pets are different! If you’d like exercise for your pet, but he doesn’t really like walking, we could fetch with him, play soccer, or swim. We’ll work with you on a plan tailored to your pet.
7. Reasonable Rates
We offer visits of various durations to fit all budgets.
8. Superior Customer Service
Our goal is to provide a phenomenal pet care experience for owners through exceptional care and open communication. Our clients always know how their pets are doing. We send updates including photos after each visit, so clients can see their content pet. We value open communication!
We look for only dedicated, knowledgeable pet care professionals. We don’t hire school kids looking to make extra money. Our staff members have various personal and professional experiences like volunteering at rescues, working in the veterinary field or grooming facilities. After an in-depth interview, the sitter candidate is background checked. The sitter then becomes a trainee and shadows an experienced sitter to learn the app we use (Time to Pet) to see pets’ profiles, update clients, and also the steps we follow during each visit.
The new hires are trained in Pet First Aid/CPR via a Pet Tech class or online. The 4 hour hands-on Pet Tech CPR & First Aid training teaches skills such as CPR, rescue breathing, choking management, muzzling, bleeding management, insect bites and stings, and handling cold and heat injuries.
Staff members expand their canine & feline knowledge by participating in e-learning with PET SIT PRO & FetchFind.com. We complete lessons through the use of videos, reading and quizzes. Topics include canine body language, aggression, safe handling and more!
After careful follow-up with the senior sitter, the new sitter can be promoted from trainee to staff member.
A complimentary consultation will be scheduled at your residence to give us the opportunity to meet you and your pets and complete all necessary paperwork BEFORE pet sitting service can begin.
We will explain the services in detail, answer any questions and confirm pet care dates and times. We want you to feel comfortable with the process and professional service.
Please have two (2) keys available when we arrive for our consultation and please test them to make sure they work.
It is our policy to keep your keys on file in a secure keybox safe for future visits. If you prefer to have your key returned, understand a $10.00 pick-up fee for future services will be incurred. We will not leave keys in a hiding spot or in your house on our last visit in case you are delayed and a last minute visit is necessary. If we are not issued a key, we can't care for your pets.
If you provide us with a garage code, we can use that as a primary entry location, but a key must be provided as backup. Garage key pads are temperamental in cold temperatures and possible power outages render them useless.
Keys are labeled with the pet’s name only. Keys are logged to the sitter assigned so we can keep track of their location.
Our sitters can visit up to 4 times per day. Cats are visited at least once daily, while most dogs are usually 3 times daily.
- Our Breakfast time slot is between 8-9:30am
- Our Midday time slot is between 11-2:30pm
- Our Dinner time slot is between 3-5pm
- Our Bedtime time slot is between 8-10pm
Visits are normally 30 minutes in length. 45 min and 60 min visits are also available at an additional charge.
No more than 12 hours goes in between visits. For instance, if your dog was visited at 8pm for Bedtime, the sitter would arrive no later than 8am for the Breakfast visit the next morning.
We have a staff of excellent professionals who would love to care for your pets. Depending on when the request would come in, we could have the alternate sitter shadow the primary sitter at a visit to become familiar with the pets and home. If a client would like to meet the alternate sitter ahead of time, we can arrange that too, if time permits. Owner, Rochelle Beckel, can go to the first visit with the alternate for shadowing purposes if needed.
For our midday dog walking clients, we normally have a primary walker and an alternate who is familiar with the dog. Then if the primary walker has an emergency or is on vacation, a second walker already familiar with the dog can step in.
A dishonesty bond gives you peace of mind that you will be reimbursed if anything is stolen from your home. Anyone that has workers enter their home should be sure that they have a dishonesty bond.
We also carry liability insurance that protects from financial loss in the event that we were liable for accidents that occur while caring for our clients’ pets.
Pawsitive Purfection Pet Sitting & Services, LLC is insured & bonded through (PSA) Pet Sitter Associates, LLC. For added protection, we expanded our coverage to include the optional broadened property damage coverage & bond.
Clients are expected to pay in full by the first day of scheduled visits.
- We accept credit cards and Zelle. Send Zelle to Rochelle Beckel 484-201-9590.
Daily Dog Walking Clients:
We ask that you cancel no later than 9am the day of the visit or else you will be charged for that visit.
Vacation Pet Sitting Clients:
We ask that you give us at least 24 hours notice to cancel. The fee paid will be put on your account for a future visit.
We greatly appreciate advance notice of a cancellation so we can make the time to provide superior service to other clients in the area.
First, we will call the client (you). If it is something minor we can handle with first aid, we will. We will notate that in our visit update that you receive via email. If it is something that needs immediate attention, and we can’t get a hold of you, we will call your emergency contact. We will then decide if the pet needs to be seen at the vet and transport. You will be billed for any extra time we spend and for the office visit/treatment.
We will attempt to administer oral medication or topical creams only.
Pawsitive Purfection Pet Sitting & Services, LLC requires that you text, call, email or use the client portal to notify us when you return home to avoid any unnecessary visits. It is our policy to continue with visits until we hear from you.
If your dog prefers a different activity rather than walking, we can customize a solution to meet the needs of your pet and family.
If the dog has aggressively bit someone in the past, then we can not provide service due to the liability issues and to ensure the safety of our sitter. If the dog growls and is unsure of new people, that is something we can work on with you. We can schedule some visits with the sitter where you are home and work up to you not being there. Sometimes we are asked to do weekly visits to feed/walk so the dog can become comfortable (and so can their Mom and Dad)! Then when the family leaves for a multi-day trip, the dog is relaxed with his sitter.
No! All visits are scheduled through our Time to Pet software through our office so that no pet is ever left behind and no visit is ever forgotten. If it’s not on our computerized schedule, it won’t be happening!
You can work or travel guilt-free knowing your pets are in capable, caring hands! Our sitters send a photo/visit report card via email after each visit showcasing all of the fun your pet is having under our care, thus providing peace of mind. You'll feel relieved, knowing you made the right decision to leave the care to us!
Just let us know! You can use the "Contact Us" form from our website, call 484-201-9590 or email email@example.com and we will schedule our consultation meeting!